Shit is about to get real.
I’ve been hearing so many stories about free coaching from friends and from clients that has me fuming. I’ve been told that discovery calls are the new COACH ME FOR FREE sessions, according to people signing up for them.
Not only is this way off base, but it’s a bit egotistical to think that just because I get on the phone with you, it’s my responsibility to help you out.
It’s not. I don’t give a shit how much of an asshole this makes me sound like, but if you don’t pay me for my time, I don’t help you. It’s that simple. And if you’re a service provider, have the same respect for you and your business.
You’re not running a charity, you’re running a business. You provide a service to people, you help them with whatever issues they have, and you make a difference. You deserve to be paid for that.
I’m not saying you should never help people for free. I definitely think you should do so every day. Giving value is important. However, on the phone - there is no coaching or helping for free (unless you’ve done a giveaway for a free session, of course).
I don’t know how many times I have to say this, but it seems I need to say it again: Discovery calls are NOT for free help. Discovery calls are to determine whether you and a potential client are the right fit to work together, and nothing more.
So - the next time you get on the phone with someone that just starts asking you all kinds of questions, expecting you to help them at no cost, tell them to FUCK OFF (in your head, of course), and then gently remind them what the call is for (to determine whether or not you’re a good fit to work together).
If they don’t seem to get it, tell them you’re not the right person to help them and hang up.
And if you’re the one asking for help on a discovery call by asking constant questions about what you should or shouldn’t do, stop that shit. Hire help. Don’t expect it for free. You wouldn’t want someone to do the same to you, right? Exactly.
Until next time…
xx,
Cassie